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Privacy Policy

Privacy Statement

Protection of privacy and personal data

1. INTRODUCTION

This privacy statement explains how Body Therapy - Olesya Ladik, with registered office at 8640 Woesten, Elverdingestraat 22, BE1031.254.213, handles the personal data of its clients and all other natural persons who come into contact with Body Therapy.

The Privacy legislation (in particular the “Law of 8 December 1992 on the protection of privacy with respect to the processing of personal data” and the “European General Data Protection Regulation of 27 April 2016”, also known as the “General Data Protection Regulation” (GDPR)) provides guarantees for the protection of the privacy of (natural) persons regarding the processing of their Personal Data. Body Therapy has drawn up this Privacy Statement in line with the aforementioned legislation.

We invite you to read this statement carefully so that you are aware of and understand Body Therapy's policy. We also want you to feel completely at ease when browsing our site. Therefore, we insist on clearly informing you about our precautions in handling the personal data you entrust to us. This statement may be updated regularly. The most recent version is always available on our website.

More general information about data processing can be obtained from the Data Protection Authority (www.privacycommission.be).

2. PROCESSING OF PERSONAL DATA

Personal data is processed by Body Therapy in a careful manner and in accordance with the law. For any questions regarding the protection of your privacy, you can contact Body Therapy. You can reach the company by sending an email to info@body-therapy.be. Personal data is only obtained for specific, explicitly defined, and justified purposes. In Article III, the purposes are further specified for clarity.

Personal data is only processed if at least one of the following lawful conditions is met:

  • the data subject has given consent to the processing of personal data;
  • the processing of personal data is necessary for the performance of a contract to which the data subject is a party, or for taking (pre)contractual measures at the request of the customer and which are necessary for the conclusion of a contract;
  • the processing of personal data is necessary to comply with a legal obligation to which Body Therapy is subject;
  • the processing of personal data is necessary to protect the vital interests of the data subject;
  • the processing of personal data is necessary for the purposes of the legitimate interests pursued by Body Therapy or by a third party to whom the personal data are disclosed.
  • Personal data will be deleted after the retention periods established by Body Therapy, cf. Article 7, have expired, unless the data is transferred to an archival destination for the purpose of archive management and/or handling disputes.

Body Therapy may collect and process the following personal data (non-exhaustive list):

  • identification data (name, first name, date of birth, place and country of birth, nationality, etc.);
  • contact details (postal and email address, landline and mobile phone number);
  • marital status and family information;
  • banking and financial information;
  • property information (administrative documents and/or permits, private or authentic deeds);
  • data about the profession, identity of the employer, position, income and other asset data;
  • data about and digital footprints of any mobile or non-mobile devices of the data subject.

 

3. PURPOSES OF PROCESSING

Body Therapy only processes the strictly necessary personal data. This personal data is made available within Body Therapy to employees who are authorised to do so, as further specified in Article VIII.

By providing your contact details via forms, in the office or in any other way to Body Therapy, you agree to the privacy policy of Body Therapy, that your data may be used for marketing purposes (including monthly newsletters, marriage emails, ...) of Body Therapy or companies falling under it. You retain the right to unsubscribe at any time via the available unsubscribe buttons.

Body Therapy collects and uses personal data, among other things, for the purpose of:

  • the provision of information before, during and/or after the conclusion of any commitment or agreement with the Data Subject;
  • the management of disputes;
  • compliance with all applicable laws and regulations;
  • customer or relationship management;
  • the marketing policy;
  • the training, coaching or supervision of employees (e.g. detecting, addressing or preventing legal or contractual breaches), HR purposes, etc.
  • Generally, the processing of personal data will be necessary to (i) take certain measures at the request of the data subject before the conclusion of any agreement, (ii) perform a commitment or agreement, (iii) for the sake of the law or a legitimate interest of Body Therapy.

The data subject is solely responsible for the information they provide.

4. DISCLOSURE OF DATA TO THIRD PARTIES

Body Therapy may rely on external service providers in its operations. Body Therapy may transfer Personal Data to these external service providers, to the extent that this is necessary for the execution of their assignments.

Body Therapy cannot be held liable for the actions of external service providers, nor when Body Therapy or these external service providers transfer personal data (must) on the basis of (i) a legal provision, (ii) a legitimate interest, (iii) an explicit order from a supervisory or administrative authority, (iv) a police, investigative or judicial inquiry, or (v) a judicial decision.

5. SECURITY OF PERSONAL DATA

Body Therapy takes appropriate technical and organisational measures to secure personal data against, among other things, destruction, loss, alteration, unwanted dissemination or access, or against any other form of unlawful processing of personal data, taking into account: (i) the state of the art; (ii) the costs of implementation; (iii) the risks posed by the processing; (iv) and the nature of the personal data.

This privacy policy applies to the services of Body Therapy. Body Therapy is not responsible for the privacy policies of other sites and sources.

6. RIGHTS OF THE DATA SUBJECT

Right to information

Through this Privacy Statement, Body Therapy wishes to inform you as fully as possible about the processing of your personal data. Your data is processed for legitimate purposes in an appropriate, relevant, safe and proportionate manner, and is not retained longer than necessary, always with the utmost integrity and confidentiality.

Right of access

You have the right to verify the lawfulness of any processing activity of your personal data and to request Body Therapy to provide you with information regarding the purposes of the processing, the categories of your personal data, the categories of recipients of your personal data, the retention period, and the rights you can exercise.

You also have the right to request Body Therapy for a copy of the personal data that has been processed about you. This copy will generally be provided to you free of charge unless your request is unreasonable or excessive. In such cases, Body Therapy may charge an administrative fee.

Right to erasure

You have the right to request Body Therapy to delete your personal data if there is no longer a valid reason for Body Therapy to process it. You can exercise this right in the following cases:

  • Your personal data is no longer necessary to achieve the intended purpose;
  • You prove that Body Therapy has processed your data unlawfully;
  • Your personal data must be deleted due to a legal obligation;
  • You withdraw your consent to the processing of your personal data and there is no other legal basis for processing your data;
  • You have successfully exercised your right to object (see point 8.6)
  • However, Body Therapy reserves the right to refuse your request for deletion with justification and cannot be held liable for the fact that deleted personal data may temporarily remain stored somewhere, invisible to it.

Right to rectification

You have the right to correct inaccurate data or complete incomplete data upon simple request to Body Therapy.

Right to restriction of processing

  • You have the right to request the restriction of processing in one of the following circumstances:
  • You contest the accuracy of the personal data processed by Body Therapy and Body Therapy has been given a reasonable period to verify the accuracy of the personal data;
  • You prove that the processing by Body Therapy was unlawful and request a restriction;
  • Body Therapy no longer needs the data, but you still need it for the exercise of a legal claim;
  • You are exercising your right to object.
  • Right to object to data processing

You have the right at any time to object to the processing of your personal data for 'direct marketing' purposes. Body Therapy will cease the processing of your personal data unless it can demonstrate compelling grounds that override your rights and freedoms. In such a case, you will be informed.

Right to data portability

You have the right to obtain and reuse the data you provided to Body Therapy based on consent in a structured, commonly used, and machine-readable format, and to transfer it to another data controller, unless this is technically impossible.

Right not to be subject to automated decision-making

You have the right not to be subject to a fully automated decision – without human intervention – if it significantly affects you or has legal consequences. Currently, Body Therapy states that you are not subject to such automated decision-making in any of the processing activities carried out by Body Therapy.

Complaints

The data subject always has the right to lodge a complaint with the Belgian Data Protection Authority (www.privacycommission.be) if he/she believes that Body Therapy is not applying privacy legislation correctly.

Refusal of processing personal data

If the individual does not agree to the processing of his/her personal data by Body Therapy, this may mean that Body Therapy cannot enter into and/or execute the desired commitments or agreements, either not at all or only partially. It is possible that Body Therapy may also be unable to guarantee the services to which the customer is normally entitled. In this case, Body Therapy cannot be held liable under any circumstances for a less smooth execution of the agreement drawn up by both parties.

7. RETENTION PERIODS

Personal data will be stored for a limited period of time that is no longer than necessary, taking into account the reasons for processing that are determined on a case-by-case basis.

Body Therapy applies a maximum retention period that is generally equal to the statutory limitation or expiry periods that apply.

This period is linked to the fiscal and legal obligations of Body Therapy, as well as the legal necessity to retain your data beyond the retention period for proof or to respond to requests for information from the competent authority, such as:

  • 10 years in the context of the contractual liability of Body Therapy;
  • Outside of these periods, your personal data will be deleted or anonymised.

8. ACCESS TO PERSONAL DATA

Body Therapy ensures that certain employees (or categories of persons) have access to the personal data of the data subject. This means that only those people who need access to perform their function will be granted access. These authorised persons have also committed to Body Therapy to maintain the necessary discretion and confidentiality. If the data subject exercises their right of access in accordance with the aforementioned Article 6, Body Therapy will provide them with the overview. When the data subject sends an email or other messages to Body Therapy, it is possible that Body Therapy will retain those messages. Sometimes Body Therapy requests personal data that is relevant to the specific situation. This data may also be internally forwarded to, among others, the accounting department, sales, etc.

For the personal data processed by external service providers acting as data controllers, the data subject can contact those specific service provider(s).

9. HOW ARE YOUR PERSONAL DATA SECURED?

Body Therapy applies strict standards to protect the personal data under its control against unauthorised or unlawful processing and against accidental loss, destruction or damage.

Body Therapy also takes technical and organisational measures such as encryption, antivirus, firewalls, access controls, and strict selection of employees and suppliers to prevent and detect inappropriate access, loss or disclosure of your personal data.

In the unlikely and unfortunate event that your personal data under the control of Body Therapy is compromised by a breach of information security, Body Therapy will act immediately to identify the cause of such a breach and take action through adequate remedial measures. If necessary, Body Therapy will inform you of this incident in accordance with applicable legislation.

10. THE USE OF COOKIES

During a visit to the website www.body-therapy.be, cookies may be placed on the visitor's computer to better tailor the site to the needs of returning visitors. These cookies are not used to track the visitor's browsing behaviour on other websites.

By using the Body Therapy website, the Data Subject accepts the use of Cookies.

Google Analytics

Body Therapy engages Alphabet Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States; hereinafter referred to as “Google”) for the processing of personal data (e.g. IP address) through the use of the analytics tool Google Analytics for its website www.Body Therapy .be.

Google Analytics uses anonymous keys (a random set of data used for the same purposes as cookies on platforms, including certain mobile devices where no cookie technology is available) to track and analyse users' use of digital platforms. These digital platforms include the website www.Body Therapy .be, and other web pages of Body Therapy. The information generated by the use of the digital platform is transmitted to and stored by Google. This information includes language, regional information, device, and network.

Google will use this information in an aggregated manner to measure user interaction with the platforms, analyse usage, and compile reports on activities on the platform.

Google may also share this information with third parties if required by law or when third parties process the information on behalf of Google.

Body Therapy will use anonymous and general reports from Google solely for the purpose of evaluating and improving or optimising the use of the digital platforms.

The data subject can consult Google's privacy policy at www.google.com.

11. JURISDICTION - APPLICABLE LAW - ACCEPTANCE

This Privacy Statement is governed, interpreted, and enforced in accordance with Belgian law, which shall exclusively apply in the event of any dispute.

The courts of the judicial district of Bruges have exclusive jurisdiction to rule on any dispute that may arise from the interpretation or execution of this statement.

By visiting the website, the data subject accepts all provisions of this Privacy Statement.